Performance improvement is a difficult conversation to get right. The authors of this research present a way to have positive, challenging discussions through improving practice on giving and receiving feedback.
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Reviewed by
Katie Stickland
Katie joined the CIPD in 2023 as the Knowledge Exchange Manager. Most recently she has been supporting large and complex research and knowledge exchange projects in the higher education sector, including a Russell Group institution. She also has experience working for local authorities and third sector organisations to support businesses and communities to make a difference in their localities. With a degree in Applied Social Science: Anthropology from the University of Southampton Katie works to facilitate the flow of research learnings into practice and lived experience into research development.
Understand the basics of performance reviews and how to ensure the process adds value to the organisation
Understand how to build an effective approach to performance management, including the tools that can support it
Examines the history, principles and current practice around competence and competency frameworks
What are some of the most common challenges that negatively impact teamwork and what practices can leaders and people professionals adopt to overcome these?
Algorithms can help speed decisions and help organisations to operate more efficiently or profitably, but what are the pitfalls particularly from an ethical perspective?
How might role ambiguity lead to workplace bullying and what is the impact of leadership support in negating this effect?
An exploration of how generative AI tools like ChatGPT can be used effectively to support human resource management
When cost savings are required, what is the impact of making pay cuts instead of redundancies?