This study offers key guidelines, examples and recommendations for people professionals to effectively use ChatGPT in their work. With explicit illustrations and step-by-step guidance, this article includes useful techniques to start using generative AI for anyone in HR and other people-related professions.

CIPD member content

This content is only available for CIPD members

Reviewed by

Rebecca Peters

Rebecca Peters, Research Adviser

Rebecca joined the Research team in 2019, specialising in the area of health and wellbeing at work as both a practitioner and a researcher. Before joining the CIPD Rebecca worked part-time at Kingston University in the Business School research department, where she worked on several research-driven projects. Additionally, Rebecca worked part-time at a health and wellbeing consultancy where she facilitated various wellbeing workshops, both externally and in-house. 

Rebecca has a master’s degree in Occupational Psychology from Kingston University, where she conducted research on Prison Officers’ resilience and coping strategies. The output of this research consisted of a behavioural framework which highlighted positive and negative strategies that Prison Officers used in their daily working life.   

More on this topic

Podcasts
Evidence-based L&D – The gift of AI

Podcast 206: Digital innovation has revolutionised how we work and learn. But despite AI’s potential, scepticism prevails. Do L&D professionals need greater curiosity to explore how AI can support them and bolster learning outcomes?

CIPD Viewpoint
Automation, AI and technology

Explore the CIPD’s point of view on automation, AI and technology, including recommendations for employers

Bitesize research
Using algorithms to make decisions ethically and responsibly

Algorithms can help speed decisions and help organisations to operate more efficiently or profitably, but what are the pitfalls particularly from an ethical perspective?

For Members

Latest Bitesize research

Bitesize research
Using algorithms to make decisions ethically and responsibly

Algorithms can help speed decisions and help organisations to operate more efficiently or profitably, but what are the pitfalls particularly from an ethical perspective?

For Members
Bitesize research
Role ambiguity can lead to bullying but supportive leadership helps

How might role ambiguity lead to workplace bullying and what is the impact of leadership support in negating this effect?

For Members
Bitesize research
Pay cuts as an alternative to redundancies

When cost savings are required, what is the impact of making pay cuts instead of redundancies?

For Members
Bitesize research
Improving feedback to improve performance

This research outlines recommendations for making feedback discussions more constructive

For Members
All Bitesize research