HR policies and procedures give written guidance for employees and managers on handling a range of employment issues. Learn about their purpose and benefits.

The psychological contract describes the views of the relationship between employers and workers, and influences how people behave in organisations.

Pay structures give a framework for wages and salaries, while pay progression describes how employees’ pay increases

How artificial intelligence (AI), robots and automation are shaping the world of work, the ethical considerations and the role of people professionals.

Inductions exist to ensure that new employees are integrated into their role and working environment. Learn what makes an effective induction process.

Employee communication is essential to employee trust, engagement and performance. Learn how to develop an effective internal communication strategy.

Understand how to build an effective performance management framework and the tools that can help support it.

In performance reviews, an employee’s performance is assessed and discussed with them, to support their development and/or inform pay or other decisions

Explores what organisation development is, how it has developed, and how it is conducted in today’s organisations

Explores what organisation design is and how it can be done effectively

Explores the benefits of workforce planning, the activities involved and the stages of the workforce planning process

An examination of the history, principles and current practices around competency frameworks.

Talent management seeks to attract, identify, develop, engage, retain and deploy people who are considered particularly valuable to an organisation.

Mental health issues impact employee wellbeing and are a significant cause of long-term absence. We look at ways to support employees’ mental health

Stress places huge demands on employees' health and wellbeing. Learn how to identify and address stress at work, and distinguish between stress and pressure.

Understand the relationship between line management and people professionals, and the important role that line managers play in implementing HR and L&D policies.

Employer brand is the way businesses differentiate themselves in the labour market to attract talent. Learn about developing a strong employer brand.

Organisational culture is an important concept for the people profession. Discover what it means, how it can be measured and the challenges of cultural change

Learn about interviewing, tests, assessment centres and references as methods of successful selection as part of the recruitment process.

Recruitment and resourcing are about finding the right person for the right role at the right time. Learn about the recruitment process.